Rental terms

Last updated: 12 November 2026 · Sample terms — review with a lawyer before launch.

1. Booking and confirmation

A booking is confirmed only after Mivocar has confirmed the vehicle, date and price in writing (WhatsApp or email). Website prices are indicative and may change until confirmation.

2. Driver and vehicles

All rentals include a professional driver. Vehicles are provided as described at booking; a similar vehicle may be substituted if the reserved model is unavailable.

3. Passengers and luggage

Passengers must not exceed the vehicle's licensed capacity. Luggage is carried subject to space; oversized items must be declared in advance.

4. Payment

Payment terms are confirmed at booking. A deposit may be required for large groups or multi-day itineraries. Tolls, parking and driver meals are extra unless stated otherwise.

5. Cancellation

Free cancellation up to 48 hours before pick-up. Later cancellation or no-show may be charged one day's service. Specific terms are confirmed at booking.

6. Insurance and liability

Vehicles carry the insurance required by law. Mivocar is not liable for indirect losses such as missed flights or lost profits, except where liability cannot be excluded by law. Passengers remain responsible for their personal belongings.

7. Use of the vehicle

Vehicles may not be used for illegal purposes, racing or off-road driving. Cross-border travel is not permitted without prior written approval.

8. Delays and traffic

Mivocar plans routes and pick-up times with a margin, but is not responsible for delays caused by traffic, weather or events outside its control. We will always do our best to keep your itinerary on track.

9. Governing law

These terms are governed by the laws of the People's Republic of China. Disputes shall be resolved in the courts of the place where the service was provided.